FAQ

Volunteer kit & accreditation

All volunteers will receive a Kandahar volunteer kit to wear during the event.

You will also need to collect your accreditation, which is essential for accessing the areas linked to your role and moving around the competition venue.

Details on when and where to collect your volunteer kit and accreditation will be shared with you before the event.

Volonteer role allocation

Once you have registered, and wherever possible, you will be assigned to a role according to your preferences, your availability and the needs of the organisation.

We receive a large number of volunteer applications, so processing registrations and allocating roles may take a little time.

Your assignment may also change right up until the event depending on the organisation’s requirements.

Once your role has been assigned, you will find a detailed role description directly on Qoezion, including information about the role itself, the meeting point, timings, any prerequisites and the equipment you need to bring.

Your volunteer liaison may also send you additional information as the event approaches.

Who should I contact?

Once you have registered, you can contact Pauline, the Volunteer Coordinator, directly via the Qoezion messaging system with any questions about your registration, role allocation or assignment.

Once your role has been confirmed, your main point of contact will be your volunteer liaison, who will provide any additional information you need to carry out your role.

What should I bring?

The equipment you need will depend on your role.

You will find a full list of the required equipment directly in your Qoezion role description.

In all cases, we recommend bringing warm clothing suitable for winter conditions, comfortable footwear suitable for snow, and a fully charged mobile phone that you can be reached on during your shift.

Some roles may require specific equipment, such as ski equipment, particular clothing or professional equipment.

Getting to the Venue & Public Transport

We strongly recommend using public transport to travel to the competition venue and, where this is not possible, car-sharing.

Traffic in Les Houches will be restricted during the event and parking spaces close to the venue will be very limited.

Practical information about access and transport will be shared with you before the event.

Meals

Depending on your role and working hours, a meal may be provided in the organisation’s catering area, directly at your work location or as a packed lunch.

Full details will be included in your Qoezion role description.